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Terms and conditions of use

If you are purchasing as a consumer (for purposes other than your employment, trade, craft or profession) you have the right to cancel your order within 14 days without giving any reason. 

Please note that your right to cancel will not apply if you are using our service for your trade, business or profession, for example if you are using our products for the purpose of producing music other than for your personal use rather than distributing it to others, or commercialising it in any way.

If a right to cancel applies to you, to exercise that right you must inform us of your decision to cancel by a clear statement (e.g. by post or e-mail) before the cancellation period expires. 

If you are purchasing digital content, you will no longer have a right to cancel if you begin downloading that content.  If you are purchasing a service, and you exercise your right to cancel after we begin supplying the service, then you will need to pay for the service which has been supplied up to the time you cancel, in proportion to the price of the whole service.

You may be able to get a refund if you are within the 14 day cooling-off period, but this may be subject to deductions.  More information about how to cancel is set out in our terms and conditions.